Enter 5757 Palm Blvd., SC 29451. This will take you to the main resort gate. Your arrival email will include the GPS address to your accommodation and driving directions from the main gate as well.

When you arrive at the Welcome Gate of the resort, our Guest Experience team there will orientate you with the resort and check your gate pass or can provide you with a pass.

If you are traveling with two or more vehicles, the additional vehicles may obtain entry passes at the Wild Dunes Welcome Center by providing the guard the last name associated with your reservation. The attendant will provide additional guest passes for the remainder of your stay. Likewise, if you are expecting drive-in visitors during your stay, you’ll need to grant them access through the Welcome Center. Please contact a member of our Guest Experience team at 854.274.1500 at least one hour prior to your visitor’s arrival.

To ensure that your vacation rental air conditioner performs at an optimal level:

1. Make sure exterior doors and windows stay shut. Leaving sliding doors or windows open will cause the residence to not cool properly. In addition, this can cause condensation inside your vacation rental.
2. Close blinds and curtains.
3. Do not set the thermostat below 70 degrees. This can cause the A/C unit to freeze.
4. As temperatures rise above 90 degrees, the maximum temperature reduction inside may be 20 degrees lower than the outside.

When stocking your refrigerator it can take up to 8 hours to completely cool down to a standard refrigerator temperature (usually 38 to 40 degrees). It is best to initially stock the refrigerator with items that are required to be chilled, gradually adding other items later. If you are concerned that specific items may spoil during this wait period, please contact our Guest Experience team at 854.274.1500.

Please reach out to our Guest Experience team at 854.274.1500 for approximate times for complimentary transportation to arrive.

Wild Dunes Vacation Rentals guests may access the pools at the Grand Pavilion, Sweetgrass Inn, Boardwalk Inn and the Swim Center. Pool hours vary seasonally. Please call 854.274.1500 for the latest hours of operation. After 11pm, access to all pool areas will not be permitted. Vacation Rental guests may also enjoy access to the designated complex or private pool associated with their specific vacation rental unit (when available).

Guests are encouraged to recycle paper and plastics while at Wild Dunes. Blue recycling bins are located at each home or complex. Additional trash bags are located under kitchen sinks and can be discarded in the large, blue outdoor containers found near your trash can. The City of Isle of Palms picks up recycling every other Wednesday morning. Our staff will pull your recycling to the curb the night before pick-up and replace it the next morning.

Trash cans are located in varying areas, depending upon your home or condo location, for your convenience.

• All homes have a green trash can located at the front of the home adjacent to the street, in the home’s garage or beside the home when there is no access to the garage. The City of Isle of Palms picks up trash on Tuesday mornings year round. In summer (June through August) the City also picks up on Friday mornings. Our staff will pull your trash can to the curb the night before pick-up and replace it the next morning.
• High-rise condos have trash closets on each floor on either end or toward the center of the corridor.
• Townhouse-style condos have trash cans centrally located in the parking area of the complex.
• You will find additional replacement trash bags at the bottom of the can. If you have questions, please contact our Guest Experience team at 854.274.1500.

Stays under seven nights receive a departure clean only. Stays of seven nights or more receive one complimentary midweek service which includes removing trash, replacing toiletries and guest amenities as needed. Saturday check-ins will receive service on Wednesdays and Sunday check-ins on Thursdays. Daily service or trash and towel service are available upon request for an additional fee. Washers and dryers are included in every home and condo along with two liquid detergents.

A starter kit of dish-soap, sponge, dishwashing detergent, one roll of paper towels, laundry detergent, toilet paper, trash bags (in the bottom of each can). Major appliances including (but not limited to): washer & dryer, refrigerator (some with ice makers), dishwasher, stove, oven, and microwave. Minor appliances including (but not limited to): toaster, blender, full-sized coffee maker, etc. Plates, bowls, silverware, pots and pans, cups, mugs, and wine glasses (appropriate number for number of guests the home or condominium sleeps), cooking utensils and serving ware. Sheets and pillowcases. A starter supply of bath towels, hand towels and washcloths.

Additional items include:

• Hair dryers
• Broom, mop and vacuum
• Iron and ironing board
• Extra blankets and pillows
• Starter kit of travel-size shampoo, conditioner, lotion, body wash & soap

Additional supplies may be purchased at Hudson’s Market, located on Sweetgrass Plaza.

Additional items you may wish to bring with you during your stay:

Toiletries (shampoo, conditioner, soap, lotion, toilet paper, etc.)

• Paper towels and/or napkins
• Extra laundry detergent and/or fabric softener
• Ziploc bags, foil, and/or saran wrap
• Specialty cookware
• Coffee and coffee filters
• Cleaning supplies (if preferred)
• Summer guests may wish to bring beach chairs and beach towels, toys, etc.

Outdoor grilling in rental units is strictly prohibited by local fire codes.

Smoking is not permitted in any rental units. Fees starting at $350 will be assessed if smoking occurs in the accommodation.

While we love furry friends, pets are not allowed at Wild Dunes Vacation Rentals, or anywhere on the resort grounds. A $400 minimum fee will be assessed, per pet, if in breach of resort policy. Other fees and fines may apply. Service animals are welcome at Wild Dunes Resort and are not subject to the foregoing Pet Policy.

Wild Dunes does not provide rollaway beds to vacation rentals.

Though Wild Dunes does not have babysitting services on site, we can recommend local companies for such services. Please contact the pre-arrival concierge at 877.230.9224 for information regarding agencies.

Motor Homes, boat trailers, personal watercrafts, motorcycles and other two-wheeled motorized vehicles are prohibited within the gates of Wild Dunes. Wild Dunes Resort makes no provision for parking/storage of such vehicles.

Isle of Palms noise ordinance requires that “quiet time” is in effect Sunday through Thursday from 10pm-10am and Friday and Saturday from 11pm-10am and includes noise restrictions on stereos, televisions and any other noise. Alcoholic beverages are not permitted on the beach and public streets. Beach fires and fireworks are prohibited due to fire hazards. Beach chairs, umbrellas and tents left unattended on the beach after sunset may be disposed of by the City. For safety, guests are asked to refill any beach holes they may dig.

Availability of Wild Dunes Resort Island Adventures recreational programs–such as arts & programs, beach games, and kid’s camps- vary by season. Generally, we accommodate children ages 5-12, and do offer additional teen activities. For more information, please contact the pre-arrival concierge at 877.230.9224.

We offer a variety of activities- from family programs, golf and tennis, to fitness classes, spa services, eco-tours and more. We can even help you plan activities downtown! Please browse all activities in the Activities section of our website, or contact us at 854.274.1500, option 3.

There is a resort fee of 16% added to each accommodation rate (subject to change). Guests can enjoy a variety of services included in the Resort Fee, such as:

• Complimentary access to indoor and outdoor games & gaming consoles
• Complimentary putting green and pitching green access
• Complimentary seasonal Island Adventures recreation activities
• On-property resort transportation services
• Unlimited use of fitness center
• Unlimited internet access in all accommodations
• One hour of complimentary tennis court time daily after 12:00 pm
• 24-Hour Resort Security
• Preferred Dining Reservations
• Preferred Golf Tee Times
• 10% off at select retail outlets